What a Superbuy order costs
Two stages, five components in the second one, and a menu of thirty four optional services. Every figure on this page carries the page it was read from.
First payment
Stage one: getting the item into the warehouse
Three parts: what the item costs on the marketplace, what the Chinese courier charges to bring it to the warehouse, and the purchasing service fee. The operator adds nothing to the first two.
| Where you bought it | Purchasing service fee | Notes |
|---|---|---|
| Taobao, Tmall, JD.com, 1688 | no fee | No purchasing service fee on these platforms. |
| Xianyu, Paipai, Zhuanzhuan | flat CN¥20 | Flat CN¥20 per DI (inbound order record), not per physical piece. |
| Kongfz and other second-hand platforms | 10%, CN¥10 to CN¥20 | 10% of item value, floor CN¥10, cap CN¥20. |
| Platforms not on the supported list | 10%, CN¥10 to CN¥20 | 10% of item value, floor CN¥10, cap CN¥20. |
| Shipping Expert (pre-sales, limited editions) | 10%, CN¥20 to CN¥300 | 10% of item value, floor CN¥20, cap CN¥300. |
The free bracket covers the platforms most people use, which is why the service reads as free at the point of ordering. The fee appears when you go outside them.
Brackets and caps reproduced from the fee page. official page·checked 2026-10-10
Worked example
The operator’s own worked example
Taobao clothing item with detailed photos: CN¥100 for the item, CN¥10 domestic shipping, CN¥0 service fee and CN¥3 for photos, totalling CN¥113.
One detail is worth flagging because it is the operator contradicting itself. The example charges CN¥3 for detailed photos. The service menu further down the same page prices the same service at CN¥2 per piece. Both numbers were on screen together. Treat the menu as the live price and the example as illustrative.
Example and storage clause, same page, same reading. official page·checked 2026-10-10
Second payment
Stage two: getting the parcel to you
Five components, only two of which you can influence:
| Component | What it is | Can you change it? |
|---|---|---|
| First weight | The starting charge for the first unit of chargeable weight, often 500 g | Only by changing route |
| Continued weight | Charged per additional unit after the first | Yes, by packing lighter and smaller |
| Customs clearance | Import taxes levied by your country on category and declared value, borne by the recipient | No |
| Fuel surcharge | A percentage added on top of base freight | No |
| Operation fee | Warehouse handling: storage, sorting, packing | No |
The published example puts a 1000 g parcel on a Hong Kong UPS line at CN¥428: CN¥320 first weight, CN¥50 continued weight, CN¥38 customs, with fuel surcharge and operation fee both showing zero on that line.
The first weight can account for a large share of the example bill. Combining eligible items can avoid repeated first-weight charges, but compare the final packed dimensions and weight: a larger box can change the chargeable weight or available routes.
Component list and example from the fee page. official page·checked 2026-10-10
Optional
The optional menu, and the three things on it that cost nothing
Thirty four services are priced individually, across four groups: photography, inspection, speed and packing. The list below is everything except packing. The packing half runs to twenty entries and sits in the picture underneath, with its own prices on each card. Nothing here is applied unless you ask for it.
- Detailed PhotoCN¥2per PCS
- Model Try-on PhotosCN¥30per PCS
- Product Video ShootingCN¥20per PCS
- Whole-Process Packing VideoCN¥5per Package
- Re-inspectionCN¥6per DI
- Detailed InspectionCN¥5.5per Item
- Power-on Inspection for 3C and ApplianceCN¥12per PCS
- Priority Stock-inCN¥5per DI
- Priority Stock-outCN¥10per Package
- Speedy ResponseCN¥5per DO
- Extend Storage PeriodCN¥10per DI/per month
- Split Order/Discard ItemCN¥2per DI
Prices as published on the fee page, read 2026-10-10. Units are the operator’s own: PCS is per piece, DI is per inbound record, DO is per outbound record.
The dated menu lists simple packaging, brand tag removal and package removal at zero. Removing unnecessary packaging may reduce weight or volume, but first check whether you need the original box for protection or a possible return. Confirm the current service charge when you request it.
Thirty four services, names and prices transcribed from the menu. official page·checked 2026-10-10
This previews one purchasing/inbound order record (DI), with the quantity on that record. The flat second-hand fee is applied once per DI; percentage brackets use that record’s total item value. Separate records can carry separate fees. Confirm the actual first payment before paying; international shipping is not included.
Preview stage one before you pay it
This works out the first payment only, using the published brackets and the menu prices above. It cannot price stage two, because that needs the finished weight, all three dimensions, the item category and a route, none of which exist yet at this point in the process.
Rates are the operator’s published figures as read on 2026-10-10. If your account shows different numbers, your account is right and this page is stale.
In their words
What the operator says about its own pricing
The fee page closes with its own questions and answers about transparency, whether value-added services are mandatory, and when the international shipping fee is charged. It is worth reading in the original, because it is the clearest statement of what they consider a hidden fee.
The answer that matters most for budgeting is the last one: the shipping fee is charged upfront on estimated weight and reconciled against verified weight later.
Questions and answers reproduced in place from the fee page. official page·checked 2026-10-10
Rates change. The account page is where your own numbers live. Open a Superbuy account
